๐ Shipping & Delivery
- Each item has its own delivery timeframe โ please check the product description.
- Once your order is ready, we will contact you to schedule a delivery date.
- You will receive regular Email & SMS updates throughout production and shipping.
- Delivery timeframes are estimated aims, not guaranteed dates.
- Please ensure your shipping address is correct to avoid delays.
- Inspect your package carefully before signing for delivery.
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โฉ๏ธ Returns & Exchanges
- 30โDay Return Window from the day of delivery.
- Items must be unused, in original packaging, with proof of purchase.
- ยฃ70 flatโrate return shipping fee applies.
- Free return if you decline the item at the moment of delivery.
- 14โDay Change of Mind returns (no reason needed) also incur a ยฃ70 fee.
- Items must be repacked securely in original or equivalent packaging.
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๐ Damages & Defects
- Report any damage on the day of delivery for a free replacement or collection.
- Reports made after 48 hours may incur a ยฃ70 shipping fee.
- For faster support, send:
1. A message describing the issue
2. Clear photos or a short video
- Our team responds within 24 hours.
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๐ Product Details
- Measurements may vary by 1โ3 cm due to manual production.
- Colours and details may differ slightly due to lighting or screen settings.
- Please refer to the actual item received for final accuracy.
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โญ Customer Satisfaction
Your experience matters to us. If youโre pleased with your purchase, we would truly appreciate a 5โstar review โ it helps us grow and continue delivering exceptional quality.
Full Shipping, Return & Refund Policy is available at the bottom of our website.